DENTAL CARE – FAQ’S

Do I need to make an appointment?

Yes, you will need to call 567-867-5174 to schedule an appointment and find out what documentation you will need to bring to your appointment.

Who may become a patient at the dental clinic?

Our dentist will see people of all ages.

I am having dental pain; will you see me at your clinic?

If you have swelling or pain, please call 567-867-5174. We may be able to see you the same day.

Is this a free clinic?

We are not a free dental clinic. We offer a sliding fee discount program (based on income) for patients without insurance or who have limited insurance. We can assist with Medicaid applications for those who appear to be eligible. Payment plans are available.

Do you accept private insurance?

Yes, we accept Medicaid, Medicare and most private insurances. Please contact your insurance provider to check that we are a provider for your insurance plan. We also have a sliding fee scale.

How does the sliding fee scale work?

To qualify for the sliding fee discount program, you will be required to fill out an application and provide proof of income for all family members living in your household. Our scheduler will tell you what paperwork you will need to provide to qualify for a reduced fee for services. These may include:

• one month of the most recent pay stubs
• bank deposits
• social security determination letter
• prior year tax return
• W-2 
• completed sustainability form

I have Medicare coverage and need to see the dentist. What are my options?

Many Medicare plans now include dental services in their coverage. Please contact your insurance provider to determine what services may be covered. If you have chosen a Medicare plan that does not include dental services, we can help. ECCHC’s Dental Services have several options include a sliding fee scale for services.